Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
Bombay Stores Fabrics collect your information, when you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - ERP System
Our store is hosted on Contabo servers. Our online e-commerce develops in MCV.net platform which complete ERP system that allows us to sell our products and services to you. Your data is stored through our customize ERP system databases. They store your data on a secure server behind a firewall on our server.
We use world pay merchant gateway for all card payment which are redirecting to WorldPay website to charge payment, we did not collect any card information on our local database only records the response get from world pay other service like PayPal. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 3 - What information do we collect and how do we obtain it?
We receive information in one of two ways either directly from you when you register with us or from a third party such as data houses. If you register with us you will be asked to provide certain information such as your name, address, telephone number and email address so that we can process and fulfil your order, notify you of your order status and inform you of special offers and promotions.
How do we use your information?
SECTION 4 - We use the information that we collect about you to:
- Process your orders
- Manage your account
- Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site.
- Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at
firstname.lastname@example.org or by mail at
Bombay Stores Fabrics Shearbridge Road,
Bradford, BD7 1NX